Stop Guessing Why Customers Cancel
ChurnExit automatically triggers personalized exit surveys the moment a customer cancels. Collect honest feedback, spot churn patterns, and fix what's actually driving people away.
Start for $15/moWorks with Stripe, Paddle & ChargeBee. No code required.
Instant Triggers
Webhook-driven surveys fire the moment a cancellation event hits your billing platform.
Personalized Surveys
Questions adapt based on plan, usage, and tenure so every interview feels relevant.
Churn Analytics
Dashboard surfaces top cancellation reasons, trends over time, and actionable insights.
Simple Pricing
All-Inclusive
- ✓ Unlimited exit surveys
- ✓ Stripe, Paddle & ChargeBee webhooks
- ✓ Churn analytics dashboard
- ✓ Email & in-app survey delivery
- ✓ CSV export & API access
FAQ
How does ChurnExit connect to my billing platform?
You paste a webhook URL into Stripe, Paddle, or ChargeBee. ChurnExit listens for cancellation events and fires surveys automatically — no code needed.
What happens to the survey responses?
Responses are stored securely and surfaced in your analytics dashboard. You can filter by date, plan, or cancellation reason, and export everything as CSV.
Can I customize the survey questions?
Yes. You can edit the default question set, add your own questions, and configure branching logic so the survey adapts based on the customer's answers.